To make your customer feel good, you can follow some of these key points:
- Try to remember names of your customer, every time they walk in wish them using their first or last name
- Help them in selecting products based on their past purchases
- Get assistance to people who need help like an elderly person, pregnant women, someone with special needs etc
- Providing discounts based on your policy
- Acknowledging special occasions in their lives, such as birthdays, with freebie offers as per policy
- Speeding up the payment process
No comments:
Post a Comment